Order & Shipping Policy

1. Juiko offers 2 shipping options (Not applicable on Saturday, Sunday, Public Holiday & eve) :

a) by default, next day delivery cold truck, Free charge.

b) DHL Express, next day delivery, with DHL exclusive tracking & ODD services. Fee applied - RM60. Please contact us to find out more.

2. Juiko reserves rights for below:

a) to change shipping option without consent from / notify to customer.

b) to assign shipping option even with additional charge applied while it deemed appropriate for the delivery contained.

c) Due to we are an online store, we do not allow pick up from our warehouse.

3. For order confirmed and made payment before 11am, will be arranged to ship out the same day and arriving on next.

4. The order is subjected to stock availability. Juiko reservses rights for below :

a) to change the order content(s) with equivalent value's item(s).

b) to onhold the shipment while waiting for new stock arrival.

c) to accept customer's change order request upon confirmation and payment made.

5. A minimum order of RM150 in a single receipt is required.

6. Single receipt for single delivery address ONLY.

7. For bulk purchase and pre-order, please contact with us for pricing & arranging.

8. Price & stock availability varies daily, please place order based on the latest.

9. No cancellation or refund will be accepted upon confirmation and payment made.

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